Our first UpLevel Webinar of 2022 was a great way to kick off what’s sure to be a great year! We heard from three extraordinary guests about how their programs gain momentum through their process, reporting, and leadership involvement.
Hosted by Marshall Thompson, our esteemed panel included amazing industry talent who lead world-class customer engagement programs.
- Pamela Evans – Sr. Executive Consultant, Customer Experiences and Engagement at Bennett Communications
- Christina Scolieri – Executive Briefing Program Manager at Omnicell
- Jennifer Slottje – Global Operations, Executive Briefing Program at PEGA
If you missed it, or want to see it again, you can watch the entire webinar here.
Each speaker provided incredible insights into programs’ processes, what and how often they report to sales and leadership, and how they get leadership involved to grow their program.
On top of amazing discussion, this UpLevel webinar also included polls that provided some great insight into how our audience engages leadership:
Poll #1 – How often does your program formally report metrics to sales and leadership?
- Quarterly – 9 out of 15 respondents
- Monthly – 1 out of 15 repsodents
- No set cadence – 5 out of 15 respondents
Poll #2 – Does your program have an executive steering committee?
- Yes – 6 out of 16 respondents
- No – 10 out of 16 respondents
The great panelists touched on many more great insights on accelerating their programs. So, be sure to check out the whole video.
There’s a lot more great stuff coming from UpLevel! Be on the lookout for our next events coming in Q2 of 2022!